{"id":6223,"date":"2021-06-05T08:45:22","date_gmt":"2021-06-05T01:45:22","guid":{"rendered":"https:\/\/wp.the4.co\/kalles\/?page_id=6223"},"modified":"2026-04-03T03:52:13","modified_gmt":"2026-04-03T03:52:13","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/prelaunchrealty.in\/diteas\/shipping-policy\/","title":{"rendered":"Shipping & Returns Policy"},"content":{"rendered":"

[vc_row][vc_column]

Shipping & Return Policy<\/h2>\n[vc_column_text]We pack every order with care and intention.
Once placed, your order moves quickly from our studio to your doorstep.<\/p>\n
\n

We currently ship to:<\/p>\n

\u2022 India
\u2022 Canada<\/p>\n

If your country isn\u2019t listed, please contact us directly.<\/p>\n

\n

Processing & Dispatch<\/strong><\/p>\n

Orders are typically processed within 1\u20132 business days.<\/p>\n

Once dispatched, you will receive tracking details via email.<\/p>\n

Delivery timelines begin after dispatch.<\/p>\n

\n

Estimated Delivery Timelines<\/strong><\/p>\n

India: 3\u20135 business days
Canada: Delivery times vary by final destination in Canada and customs processing. Please contact us if you need rushed delivery.<\/p>\n

Please note that international shipments may occasionally experience delays due to customs clearance procedures, which are outside our control.<\/p>\n

\n

Shipping Charges<\/strong><\/p>\n

\u2022 Shipping rates are calculated at checkout<\/p>\n

\u2022 Rates vary based on location and order size<\/p>\n

India –\u00a0<\/strong>Free shipping within India on orders above \u20b9500.<\/p>\n

Canada<\/strong> – Free shipping within Canada on orders above $75.<\/p>\n

Please contact us on +1-435-437-0348 to learn more about pick-up options, from our location in Toronto.<\/p>\n

For bulk international orders, please contact us directly regarding shipping support.<\/p>\n

\n

Address Accuracy<\/strong><\/p>\n

Kindly ensure that your shipping details are complete and accurate at checkout.<\/p>\n

DI Teas is not responsible for delays or losses resulting from incorrect address information. We reserve the right to verify customer details when necessary.<\/p>\n

\n

International Orders<\/strong><\/p>\n

International shipments may be subject to customs duties, taxes, or import fees as determined by your country.<\/p>\n

These charges are:
\n\u2022 Not included in product or shipping prices
\u2022 The responsibility of the customer<\/p>\n

DI Teas cannot predict or control customs-related charges or delays.<\/p>\n

\n

Returns\u00a0<\/strong><\/p>\n

Due to the consumable nature of our products, we do not accept returns or exchanges once a package has been opened.<\/p>\n

However, if your order arrives damaged, there is an issue with your delivery or if you are not satisfied for any reason, please contact us within 48 hours of receipt.<\/p>\n

Email: info@diteas.com<\/u><\/a><\/p>\n

Phone number: +91 – 95105 19266 (India); +1-435-437-0348 (Canada)<\/p>\n

Include:
\n\u2022 Your order number
\u2022 Clear photos (if applicable)<\/p>\n

Every concern is reviewed with care, and we will work towards a fair resolution.<\/p>\n

Refunds<\/strong>
\nWe will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
\nIf more than 15 business days have passed since we\u2019ve approved your return, please contact us at info@diteas.com<\/u><\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text]We pack every order with care and intention.Once placed, your order moves quickly from our studio to your doorstep. We currently ship to: \u2022 India\u2022 Canada If your country isn\u2019t listed, please contact us directly. Processing & Dispatch Orders are typically processed within 1\u20132 business days. Once dispatched, you will receive tracking details via email. … Shipping & Returns Policy<\/span>“>Continue reading Shipping & Returns Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"bwfblock_default_font":"","footnotes":""},"class_list":["post-6223","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/pages\/6223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/comments?post=6223"}],"version-history":[{"count":6,"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/pages\/6223\/revisions"}],"predecessor-version":[{"id":31590,"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/pages\/6223\/revisions\/31590"}],"wp:attachment":[{"href":"https:\/\/prelaunchrealty.in\/diteas\/wp-json\/wp\/v2\/media?parent=6223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}